PRIVACY POLICY | Lws Music Academy

Last updated: 3 August 2026

Lee Wei Song Music Academy Pte. Ltd. (“LWSMA”, “we”, “us” or “our”) respects your privacy and is committed to protecting personal data in accordance with Singapore’s Personal Data Protection Act 2012 (“PDPA”).

This Privacy Policy explains how we collect, use, disclose, retain and protect personal data when you visit our website, make an enquiry, register for a course or otherwise communicate with us.

PERSONAL DATA WE COLLECT

Depending on how you interact with us, we may collect:

Name, email address and telephone number
Course or programme preferences and enquiry details
Parent or guardian details, where a student is under 18
Student information necessary for course registration and class administration, such as name and age
Payment and transaction information, where applicable
Communications you send to us
Technical and usage information, such as IP address, browser type, device information, pages visited and time spent on our website

HOW WE USE PERSONAL DATA

We may collect, use and disclose your personal data for purposes that are reasonably necessary for our business, including to:

Respond to enquiries and provide information about our programmes
Process registrations, payments and course-related requests
Administer classes, events and student services
Communicate important updates relating to your enquiry, registration or course
Improve our website, programmes and customer experience
Maintain appropriate business and administrative records
Comply with applicable legal, regulatory or reporting obligations

With your consent, we may also send you information about our courses, events, promotions and other services. You may withdraw your consent to receive marketing communications at any time by contacting us or using the unsubscribe option in the relevant message.

CHILDREN’S PERSONAL DATA

Our programmes include courses for children. Where personal data relates to a student under 18, we collect and use that information through, or with the consent of, the student’s parent or legal guardian. Parents and guardians may contact us to request access to or correction of their child’s personal data.

DISCLOSURE OF PERSONAL DATA

We may disclose personal data to trusted service providers who support our operations, such as website hosting, online forms, payment processing, communications and IT support providers. These providers may process personal data only as necessary to provide services to us and are required to protect the information appropriately.

We may also disclose personal data where required or permitted by law, or where necessary to protect the rights, safety or property of LWSMA, our students or others.

OVERSEAS TRANSFERS

Some of our service providers may process or store personal data outside Singapore. Where personal data is transferred overseas, we will take reasonable steps to ensure that it receives a standard of protection comparable to that provided under the PDPA.

COOKIES AND WEBSITE ANALYTICS

Our website may use cookies and similar technologies to help it function, remember preferences, understand website usage and improve user experience. Cookies are small files stored on your device when you visit a website.

You may manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of parts of our website.

RETENTION AND SECURITY

We retain personal data only for as long as it is needed to fulfil the purposes for which it was collected, meet legal or business requirements, or resolve disputes. When personal data is no longer required, we will securely delete or anonymise it.

We take reasonable administrative, technical and physical measures to protect personal data from unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks. However, no online transmission or storage system can be guaranteed to be completely secure.

YOUR RIGHTS

Subject to applicable law, you may request:

Access to personal data that we hold about you
Correction of inaccurate or incomplete personal data
Withdrawal of consent for our collection, use or disclosure of your personal data

Withdrawal of consent may affect our ability to provide certain services or respond to certain requests. We will inform you of the likely consequences before processing your request where appropriate.

For questions about this Privacy Policy, to make a personal-data request, or to contact our Data Protection Officer, please contact:

Email: ask@leeweisong.com.sg
Telephone: +65 9652 3163
Lee Wei Song Music Academy Pte. Ltd.
8 Raffles Avenue, #02-12, Singapore

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. The latest version will be posted on this page with the updated date. We encourage you to review this Privacy Policy periodically.